Thank you for shopping with Happy Feet Pet Shop II. We are committed to providing fast, reliable, and secure shipping services to ensure your order arrives safely and on time.

    Order Processing Time

    All orders are processed within 0–1 business day after payment confirmation. Orders placed after the daily cutoff time will be processed on the next business day.

    • Order Cut-Off Time: 5:00 PM (EST)
    • Processing Time: 0–1 Business Day
    • Business Days: Monday through Friday (excluding holidays)

    Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

    Shipping Time

    Estimated delivery time after shipment:

    • Transit Time: 1–3 Business Days

    Please note that delivery times may vary slightly depending on carrier operations, weather conditions, holidays, or destination location.

    Shipping Rates

    We offer simple and transparent shipping rates for all customers within the United States:

    • Orders Under $100: Flat Rate Shipping Fee of $5.00
    • Orders Over $100: Free Shipping

    Shipping charges are calculated and displayed during checkout before payment is completed.

    Shipping Locations

    We currently ship within the United States. At this time, international shipping may not be available.

    Tracking Information

    After your order has been shipped, you will receive an email containing your tracking number and shipment details. Tracking updates may take up to 24 hours to appear in the carrier’s system.

    Delayed or Lost Shipments

    While we work closely with trusted shipping carriers, delays may occasionally occur due to circumstances beyond our control. If your order is delayed or appears lost, please contact our support team and we will assist you as quickly as possible.

    Incorrect Shipping Information

    Customers are responsible for providing accurate shipping information during checkout. Happy Feet Pet Shop II is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.

    Contact Us

    If you have any questions regarding shipping or delivery, please contact us:

    Company Name: Happy Feet Pet Shop II
    Website: https://happyfeetpetshopii.com/
    Email: support@happyfeetpetshopii.com
    Phone: +1 212-889-3400
    Address: 657 2nd Ave, New York, NY 10016, United States